Automate business processes with reliable AI workflows
Not fragile demos. Production-grade AI workflows that handle ticket triage, invoice processing, onboarding, and more — with human-in-the-loop and full audit trails.
See it in action
Example workflows
These are actual workflow patterns you can deploy. Each step is configurable, auditable, and has human-in-the-loop options.
Support Ticket Triage
Trigger: New ticket submitted
Invoice Processing
Trigger: Invoice received via email
Capabilities
Built for production, not prototypes
Every workflow includes the guardrails, monitoring, and reliability features that production systems demand.
Conditional Logic
Branch workflows based on data, confidence levels, or business rules.
Human-in-the-Loop
Set confidence thresholds. Below that, tasks route to a person for review.
Retry & Recovery
Automatic retries, fallback paths, and error notifications built in.
Real-Time Monitoring
See every workflow execution in real time. Drill into individual steps.
Multi-Step Orchestration
Chain multiple AI agents and integrations into coherent processes.
Full Audit Trail
Every decision, every action, every outcome — logged and queryable.
AI that knows when to ask for help
Most AI automation tools are all-or-nothing. Akwazi workflows have configurable confidence thresholds. When the AI isn't sure, it routes to a human — with full context and a suggested action. You stay in control. The AI stays reliable.
You set it
Confidence threshold
Routes to human
Below threshold
Fully logged
Every action
Ready to give your customers
a better experience?
Book a 30-minute demo. We'll show you exactly how Akwazi works for your use case — no slides, no fluff, just the product.
No commitment · No credit card · 30-minute call